# Services — AiXL Consultancy Ltd.

> Eight services that fit together: decide what to build, build it, wire it into your systems, and keep it healthy once it is carrying load.

*Source: https://aixlconsultancy.com/services.html · AiXL Consultancy Ltd. · last updated 2026-09-25*

## AI Data Privacy & Security

*Privacy & security*

The security and privacy layer that sits under everything we build: data mapping, redaction, residency, retention, access control and an audit trail your regulator can read.

**Includes:**

- Data protection impact assessment before build
- PII detection and redaction in the pipeline
- Your data never trains a third-party model
- Regional data residency and retention control
- Role-based access carried through to answers
- Prompt-injection and jailbreak hardening
- Full audit trail: input, decision, model, approver
- Mapped to UK/EU GDPR and ISO/IEC 42001

Full detail: https://aixlconsultancy.com/services/ai-privacy-security.html

## AI Chatbots & Assistants

*Conversational AI*

Deploy assistants across your collaboration tools, website, messaging apps, email and voice — grounded in your own knowledge and wired into the systems that hold the answer.

**Includes:**

- Grounded on your policies, documents and tickets
- Works inside the collaboration tools you already use
- Web, messaging, email and voice channels
- Reads and writes to your ERP, CRM and service desk
- Confidence scoring with clean human hand-off
- Multilingual, including Bangla and English
- Full transcript, citation and audit trail
- Answer quality measured, not assumed

Full detail: https://aixlconsultancy.com/services/ai-chatbots.html

## AI Readiness & Strategy

*Advisory*

We score your organisation against the AiXL Readiness framework, qualify a use-case portfolio, and hand you a sequenced plan your board can approve.

**Includes:**

- Readiness scored across five dimensions
- Use-case discovery and qualification workshops
- Benefit modelling with stated assumptions
- Data quality and lineage assessment
- Governance mapped to recognised standards
- Build, buy or partner recommendations
- Sequenced 12-month delivery roadmap
- Board-ready business case pack

Full detail: https://aixlconsultancy.com/services/ai-readiness.html

## AI Software Development

*Build*

From retrieval systems and document processing to agentic workflows and forecasting models, built to the same standard as the rest of your estate.

**Includes:**

- Retrieval systems over your own corpus
- Document processing: extract, classify, validate
- Agentic workflows with tool use and guardrails
- Forecasting and prediction models
- Evaluation harnesses and regression suites
- Observability, tracing and cost controls
- Cloud, on-premise or hybrid deployment
- Source, CI/CD and runbooks handed over

Full detail: https://aixlconsultancy.com/services/ai-software-development.html

## AI Integration & Automation

*Automate*

We build the connective tissue: event-driven pipelines that extract, decide, write back and notify, with human approval exactly where policy requires it.

**Includes:**

- ERP, finance and procurement systems
- CRM, service desk and ticketing platforms
- Collaboration, email and document stores
- Identity, access and device management
- Event-driven and scheduled orchestration
- Approval gates keyed to spend and risk
- Retry, replay and exception handling
- Immutable run logs for audit and finance

Full detail: https://aixlconsultancy.com/services/ai-integration.html

## Managed IT & AI Support

*Run*

Systems drift. Sources change, platforms are upgraded, usage patterns move. Managed support keeps quality, cost and compliance where you left them.

**Includes:**

- Named engineers on an agreed SLA
- Quality monitoring and drift alerts
- Performance, prompt and index tuning
- Upgrade evaluation and migration
- Usage and unit-cost reporting
- Integration and credential health checks
- Quarterly service and roadmap reviews
- Incident response with root-cause reports

Full detail: https://aixlconsultancy.com/services/managed-ai-support.html

## Web Development

*Digital*

Design and engineering under one roof, from the marketing site through to the authenticated customer portal behind it.

**Includes:**

- Corporate and marketing websites
- Customer and partner portals
- Headless CMS your team can actually use
- E-commerce and payment integration
- Core Web Vitals and SEO built in
- WCAG 2.2 AA accessibility
- Analytics and consent management
- Hosting, CI/CD and handover

Full detail: https://aixlconsultancy.com/services/web-development.html

## App Development

*Mobile*

Native and cross-platform apps for field operations, customer self-service and internal tools, with intelligence built in where it earns its place.

**Includes:**

- iOS and Android, native or cross-platform
- Offline-first sync and conflict handling
- Background location and job tracking
- Camera, scanning and document capture
- On-device and cloud intelligence
- SSO, device management and enterprise policy
- App Store and Play Store release management
- Crash reporting and staged rollouts

Full detail: https://aixlconsultancy.com/services/app-development.html