# Salons, clinics and wellbeing

Hair and beauty salons, barbers, physios, therapists and small clinics: we help clients book, remember and come back, while keeping their personal details safe.

## The things that eat your day

- Answering the phone with your hands full
- No-shows that cost you money
- Client notes on paper record cards
- Handling health information responsibly

## How we help

- **A beautiful site with online booking** (Websites). Treatments, prices and booking linked to your diary, so clients book in seconds.
- **Secure client records** (Business software). Client details, consent forms and treatment notes stored securely and easy to find.
- **A helper for prices and aftercare** (AI helper). Answers price, aftercare and availability questions and sends clients to book.
- **A rebooking and loyalty app** (Mobile apps). Reminds clients when they're due and rewards them for coming back.

## Built in from the start

- Health information is “special category” data under UK GDPR. We keep it locked down, with access only for the people who need it
- Digital consent and medical history forms
- Reminders and deposits to cut no-shows
- An AI helper that never gives medical advice and always points to a professional

## Example: An independent physiotherapy clinic

Problem: Paper intake forms filled in at reception, then typed up later by hand.

What we do: Online booking with digital intake and consent forms, stored securely and attached to each patient's record.

Result: Less admin at reception, and patients arriving with their forms already done.

## Questions

**Can you work with my booking system?** Often, yes. If you're happy with your booking tool, we build around it rather than replacing it.

**Is my clients' information safe?** Yes. We treat health information as the most sensitive data there is: encrypted, kept in the UK and only seen by the people who need it.

**Can the AI helper give advice?** No. It answers practical questions like prices and aftercare instructions you've written, and always points anything medical to a professional.