Private by design, not by disclaimer
Most teams bolt privacy on after the build, when the risk team finally asks. We start there. Every assistant and pipeline AiXL ships is designed against your data protection obligations first — so the thing you launch is the thing that passes review.
Your data never trains a third-party model
PII detected and redacted in the pipeline
Permission-aware retrieval, per document
Regional residency and retention control
Prompt-injection and jailbreak hardening
Full audit trail on every decision
Leaders in applied enterprise technology
Start where the payback is
We qualify every initiative against real benefit, effort and risk before a line of code is written, so the first thing you ship is the thing that pays for the next one.
Assistants that complete the task
Not a chatbot that deflects to a form. AiXL assistants read your systems, take the action, and hand off to a named person when policy says they should.
Private by design, not by disclaimer
Data mapping, redaction, residency and permission-aware retrieval are built in before go-live — not bolted on after your risk team asks.
Fits the stack you already run
ERP, CRM, service desk, collaboration and identity. We integrate with your landscape rather than asking you to replace it.
Measured in the open
Resolution rate, hours returned, cost per outcome. Every engagement reports the numbers that made the business case, monthly.
Owned by you at the end
Source code, infrastructure definitions, test suites and runbooks are yours. We build so your team can run it without us.
Platforms we integrate AI with
Welcome to your AI command centre
One place to see every assistant, every automation run and every integration. Resolution rates, exceptions, spend and audit trail — visible to the people accountable for them, in real time.
One assistant, every channel your people already use
The same grounded assistant inside your collaboration tools, messaging apps and website — answering from your systems, acting on them, and handing off cleanly when it should. Every one of them ships with the privacy and security controls above built in.
Collaboration tools
Native app, rich cards, single sign-on
Messaging & web
Verified business line and site widget
Voice
Takes the call, raises the ticket
Services designed for how you work
AI Data Privacy & Security
The security and privacy layer that sits under everything we build: data mapping, redaction, residency, retention, access control and an audit trail your regulator can read.
Data protection impact assessment before build
PII detection and redaction in the pipeline
Your data never trains a third-party model
Regional data residency and retention control
Role-based access carried through to answers
Prompt-injection and jailbreak hardening
Full audit trail: input, decision, model, approver
Mapped to UK/EU GDPR and ISO/IEC 42001
AI Chatbots & Assistants
Deploy assistants across your collaboration tools, website, messaging apps, email and voice — grounded in your own knowledge and wired into the systems that hold the answer.
Grounded on your policies, documents and tickets
Works inside the collaboration tools you already use
Web, messaging, email and voice channels
Reads and writes to your ERP, CRM and service desk
Confidence scoring with clean human hand-off
Multilingual, including Bangla and English
Full transcript, citation and audit trail
Answer quality measured, not assumed
AI Readiness & Strategy
We score your organisation against the AiXL Readiness framework, qualify a use-case portfolio, and hand you a sequenced plan your board can approve.
Readiness scored across five dimensions
Use-case discovery and qualification workshops
Benefit modelling with stated assumptions
Data quality and lineage assessment
Governance mapped to recognised standards
Build, buy or partner recommendations
Sequenced 12-month delivery roadmap
Board-ready business case pack
AI Software Development
From retrieval systems and document processing to agentic workflows and forecasting models, built to the same standard as the rest of your estate.
Retrieval systems over your own corpus
Document processing: extract, classify, validate
Agentic workflows with tool use and guardrails
Forecasting and prediction models
Evaluation harnesses and regression suites
Observability, tracing and cost controls
Cloud, on-premise or hybrid deployment
Source, CI/CD and runbooks handed over
AI Integration & Automation
We build the connective tissue: event-driven pipelines that extract, decide, write back and notify, with human approval exactly where policy requires it.
ERP, finance and procurement systems
CRM, service desk and ticketing platforms
Collaboration, email and document stores
Identity, access and device management
Event-driven and scheduled orchestration
Approval gates keyed to spend and risk
Retry, replay and exception handling
Immutable run logs for audit and finance
Managed IT & AI Support
Systems drift. Sources change, platforms are upgraded, usage patterns move. Managed support keeps quality, cost and compliance where you left them.
Named engineers on an agreed SLA
Quality monitoring and drift alerts
Performance, prompt and index tuning
Upgrade evaluation and migration
Usage and unit-cost reporting
Integration and credential health checks
Quarterly service and roadmap reviews
Incident response with root-cause reports
Web Development
Design and engineering under one roof, from the marketing site through to the authenticated customer portal behind it.
Corporate and marketing websites
Customer and partner portals
Headless CMS your team can actually use
E-commerce and payment integration
Core Web Vitals and SEO built in
WCAG 2.2 AA accessibility
Analytics and consent management
Hosting, CI/CD and handover
App Development
Native and cross-platform apps for field operations, customer self-service and internal tools, with intelligence built in where it earns its place.
iOS and Android, native or cross-platform
Offline-first sync and conflict handling
Background location and job tracking
Camera, scanning and document capture
On-device and cloud intelligence
SSO, device management and enterprise policy
App Store and Play Store release management
Crash reporting and staged rollouts
Built for every role that has to make technology work
Northgate Group
“Ninety-one per cent of our invoices now post without anyone touching them. The exceptions queue is the job now, not the whole day.”
Meridian Capital
“The assistant closes about ninety-four per cent of first-line tickets. My team finally has time for the work we hired them for.”
Harbourline Logistics
“The readiness assessment killed two projects we were about to fund. That paid for the whole engagement on its own.”
Northgate Group
Manufacturing · Sheffield
Group Finance Director
Finance
“Ninety-one per cent of our invoices now post without anyone touching them. The exceptions queue is the job now, not the whole day.”
Meridian Capital
Financial services · London
Head of IT Service
IT
“The assistant closes about ninety-four per cent of first-line tickets. My team finally has time for the work we hired them for.”
Harbourline Logistics
Logistics · Felixstowe
Chief Operating Officer
Operations
“The readiness assessment killed two projects we were about to fund. That paid for the whole engagement on its own.”
Aster Retail
Retail group · Leeds
Director of Digital
Digital
“They integrated with our ERP and collaboration estate without asking us to change either. That is rarer than it should be.”
Caldwell Health
Healthcare · Manchester
Head of Transformation
Transformation
“We had a working assistant in front of real users in five weeks. Our previous vendor was still writing the architecture document.”
Founded
2026
senior-only delivery team
Lumen Advisory
Professional services · Edinburgh
Chief Information Officer
IT
“The governance pack went through risk and legal in one sitting. I have never had that happen with a technology project before.”
Orbit Energy
Utilities · Bristol
Head of Customer Operations
Customer
“Call volumes dropped a third in the first month because the assistant answers the questions people used to phone us about.”
Kestrel Foods
FMCG · Birmingham
Supply Chain Director
Supply chain
“Late-delivery risk now shows up days before it happens. We stopped finding out from angry customers.”
Bramley & Co
Legal · London
Managing Partner
Leadership
“Contract review that took an associate a day now takes twenty minutes, with the clauses cited. The partners trust it because they can check it.”
Tidewater Properties
Real estate · Glasgow
Chief Executive
Leadership
“They told us which two ideas not to build. That honesty is why we kept them on retainer.”
Northgate Group
Manufacturing · Sheffield
Group Finance Director
Finance
“Ninety-one per cent of our invoices now post without anyone touching them. The exceptions queue is the job now, not the whole day.”
Northgate Group
Manufacturing · Sheffield
Group Finance Director
Finance
“Ninety-one per cent of our invoices now post without anyone touching them. The exceptions queue is the job now, not the whole day.”
Meridian Capital
Financial services · London
Head of IT Service
IT
“The assistant closes about ninety-four per cent of first-line tickets. My team finally has time for the work we hired them for.”
Harbourline Logistics
Logistics · Felixstowe
Chief Operating Officer
Operations
“The readiness assessment killed two projects we were about to fund. That paid for the whole engagement on its own.”
Aster Retail
Retail group · Leeds
Director of Digital
Digital
“They integrated with our ERP and collaboration estate without asking us to change either. That is rarer than it should be.”
Caldwell Health
Healthcare · Manchester
Head of Transformation
Transformation
“We had a working assistant in front of real users in five weeks. Our previous vendor was still writing the architecture document.”
Lumen Advisory
Professional services · Edinburgh
Chief Information Officer
IT
“The governance pack went through risk and legal in one sitting. I have never had that happen with a technology project before.”
Orbit Energy
Utilities · Bristol
Head of Customer Operations
Customer
“Call volumes dropped a third in the first month because the assistant answers the questions people used to phone us about.”
Kestrel Foods
FMCG · Birmingham
Supply Chain Director
Supply chain
“Late-delivery risk now shows up days before it happens. We stopped finding out from angry customers.”
Bramley & Co
Legal · London
Managing Partner
Leadership
“Contract review that took an associate a day now takes twenty minutes, with the clauses cited. The partners trust it because they can check it.”
Tidewater Properties
Real estate · Glasgow
Chief Executive
Leadership
“They told us which two ideas not to build. That honesty is why we kept them on retainer.”
How we’re different
Outcome-first, not tool-first
We start from the process and the cost of getting it wrong, then pick the smallest technology that fixes it. Sometimes that is a large model. Often it is not.
First value in 30 days
Discovery, a working system in one process area, and measured results inside a month. Long programmes lose their sponsor before they land.
Senior people on the work
The engineers and consultants in the workshop are the ones who build it. No hand-off to a delivery pool you have never met.
Built for regulated data
Privacy and security are our specialism, not an afterthought. DPIAs, residency, redaction and audit trails come as standard so risk and legal sign once.
Priced so you can plan
Fixed-scope discovery, fixed-price builds where scope allows, and transparent run costs. No surprise invoices halfway through.
Vendor-neutral by design
We benchmark platforms and models on your data and recommend whichever wins on quality, cost and fit — we are not paid to sell you one.
Your technology operating playbook
As you scale, the playbook is what stops each new team relearning the same lessons — and what lets a new hire pick up the work without a six-week ramp.
Your trusted technology partner
0%
of organisations now use AI in at least one business function
up from 55% two years ago
0×
average return reported per $1 invested in generative AI
across surveyed enterprise deployments
0%
of working hours in knowledge roles are exposed to AI assistance
the reason first-movers pull ahead
0 days
is all it takes with AiXL to put the first system in front of real users
measured, not estimated
Industry figures are indicative market research, not AiXL client results.