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AiXL  Studio Services / Privacy & Security Private by design
AiXLStudioPrivate by design
Privacy & security

AI Data Privacy & Security

AI you can put in front of regulated data

Incoming request

Refund for Sarah Khan[NAME], account 4471-0923[ACCOUNT], reply to sarah.k@mail.com[EMAIL]

AiXL Privacy Layer
What the model sees

Refund for [NAME], account [ACCOUNT], reply to [EMAIL]

PII masked UK data residency Audit logged
Data protection impact assessment before buildPII detection and redaction in the pipeline Explore
StrategyBuildIntegrateRun UK & EU GDPR · Mapped to ISO/IEC 42001 · Senior-led
AiXL

Technology & IT consultancy

One partner. Every technology decision.

Strategy, software, AI and support for the systems your business runs on — finally from one team.

Can AI find your business?Free AI readiness report for your website
[ Who we work with ]

Enterprise-grade.
Small-business friendly.

AiXL isn't only for big companies with IT departments. We work just as hard for the five-person firm down the road. Same senior team, same standards, sized to fit.

For small and medium businesses

Small business? You're in the right place.

You don't need an IT department to get this right. You need one team that explains things simply and does what it says it will.

  • Websites, apps, simple software and AI helpers
  • A fixed price, agreed before we start
  • No jargon, and a real person you can call
Fixed priceLive in weeksYou own it
[ Our specialism ]

Private by design, not by disclaimer

Most teams bolt privacy on after the build, when the risk team finally asks. We start there. Every assistant and pipeline AiXL ships is designed against your data protection obligations first — so the thing you launch is the thing that passes review.

Your data never trains a third-party model

PII detected and redacted in the pipeline

Permission-aware retrieval, per document

Regional residency and retention control

Prompt-injection and jailbreak hardening

Full audit trail on every decision

UK & EU GDPRISO/IEC 42001DPIA ledData residencyNo model training
AiXL Privacy Layer shielded
Incoming message
Hi, this is Sarah Whitfield, account 4471‑0982 — my email is s.whitfield@northgate.co.uk. Can you tell me what my outstanding balance is?
What the model receives
Hi, this is [NAME], account [ACCOUNT_REF] — my email is [EMAIL]. Can you tell me what my outstanding balance is?
3 identifiers masked Role verified · Customer 12 of 4,180 documents in scope No training · eu-west-2
Audit trail

Leaders in applied enterprise technology

ISO42001 alignedMicrosoftSolutions partnerSAPIntegration ready94%auto-resolution30 daysto first valueModelagnosticAzureOpenAI serviceSOC 2practices
[ Technology consultancy ]

Put technology to work where it actually pays

Start where the payback is

We qualify every initiative against real benefit, effort and risk before a line of code is written, so the first thing you ship is the thing that pays for the next one.

Assistants that complete the task

Not a chatbot that deflects to a form. AiXL assistants read your systems, take the action, and hand off to a named person when policy says they should.

Private by design, not by disclaimer

Data mapping, redaction, residency and permission-aware retrieval are built in before go-live — not bolted on after your risk team asks.

Fits the stack you already run

ERP, CRM, service desk, collaboration and identity. We integrate with your landscape rather than asking you to replace it.

Measured in the open

Resolution rate, hours returned, cost per outcome. Every engagement reports the numbers that made the business case, monthly.

Owned by you at the end

Source code, infrastructure definitions, test suites and runbooks are yours. We build so your team can run it without us.

Platforms we integrate AI with

[ End-to-end AI delivery ]

Welcome to your AI command centre

One place to see every assistant, every automation run and every integration. Resolution rates, exceptions, spend and audit trail — visible to the people accountable for them, in real time.

AiXL Automation · AP invoice intakerunning
MShared inboxinvoice attachments
TChat channel#ap-invoices
SDocument store/Finance/Invoices
AiAiXL Document AIextract · classify · validate
DDuplicate checkvendor · amount · date
PPolicy guardrailspend + supplier rules
ERPFinance systempost · 3-way match
OKApproval> £10,000 only
NNotify team#finance-ops
Runs this month0Straight-through0Avg. cycle time0Cost per document0
[ Front-line assistants ]

One assistant, every channel your people already use

The same grounded assistant inside your collaboration tools, messaging apps and website — answering from your systems, acting on them, and handing off cleanly when it should. Every one of them ships with the privacy and security controls above built in.

Collaboration tools

Native app, rich cards, single sign-on

Messaging & web

Verified business line and site widget

Voice

Takes the call, raises the ticket

[ Intuitive experience, real outcomes ]

Services designed for how you work

AiXLConsultancy

AI Data Privacy & Security

The security and privacy layer that sits under everything we build: data mapping, redaction, residency, retention, access control and an audit trail your regulator can read.

  • Data protection impact assessment before build

  • PII detection and redaction in the pipeline

  • Your data never trains a third-party model

  • Regional data residency and retention control

  • Role-based access carried through to answers

  • Prompt-injection and jailbreak hardening

  • Full audit trail: input, decision, model, approver

  • Mapped to UK/EU GDPR and ISO/IEC 42001

AiXL Assistant online
AiXL Assistant Northgate Group · Finance —
Ask anything…

AI Chatbots & Assistants

Deploy assistants across your collaboration tools, website, messaging apps, email and voice — grounded in your own knowledge and wired into the systems that hold the answer.

  • Grounded on your policies, documents and tickets

  • Works inside the collaboration tools you already use

  • Web, messaging, email and voice channels

  • Reads and writes to your ERP, CRM and service desk

  • Confidence scoring with clean human hand-off

  • Multilingual, including Bangla and English

  • Full transcript, citation and audit trail

  • Answer quality measured, not assumed

AiXLConsultancy

AI Readiness & Strategy

We score your organisation against the AiXL Readiness framework, qualify a use-case portfolio, and hand you a sequenced plan your board can approve.

  • Readiness scored across five dimensions

  • Use-case discovery and qualification workshops

  • Benefit modelling with stated assumptions

  • Data quality and lineage assessment

  • Governance mapped to recognised standards

  • Build, buy or partner recommendations

  • Sequenced 12-month delivery roadmap

  • Board-ready business case pack

AiXLConsultancy

AI Software Development

From retrieval systems and document processing to agentic workflows and forecasting models, built to the same standard as the rest of your estate.

  • Retrieval systems over your own corpus

  • Document processing: extract, classify, validate

  • Agentic workflows with tool use and guardrails

  • Forecasting and prediction models

  • Evaluation harnesses and regression suites

  • Observability, tracing and cost controls

  • Cloud, on-premise or hybrid deployment

  • Source, CI/CD and runbooks handed over

AiXLConsultancy

AI Integration & Automation

We build the connective tissue: event-driven pipelines that extract, decide, write back and notify, with human approval exactly where policy requires it.

  • ERP, finance and procurement systems

  • CRM, service desk and ticketing platforms

  • Collaboration, email and document stores

  • Identity, access and device management

  • Event-driven and scheduled orchestration

  • Approval gates keyed to spend and risk

  • Retry, replay and exception handling

  • Immutable run logs for audit and finance

AiXLConsultancy

Managed IT & AI Support

Systems drift. Sources change, platforms are upgraded, usage patterns move. Managed support keeps quality, cost and compliance where you left them.

  • Named engineers on an agreed SLA

  • Quality monitoring and drift alerts

  • Performance, prompt and index tuning

  • Upgrade evaluation and migration

  • Usage and unit-cost reporting

  • Integration and credential health checks

  • Quarterly service and roadmap reviews

  • Incident response with root-cause reports

AiXLConsultancy

Web Development

Design and engineering under one roof, from the marketing site through to the authenticated customer portal behind it.

  • Corporate and marketing websites

  • Customer and partner portals

  • Headless CMS your team can actually use

  • E-commerce and payment integration

  • Core Web Vitals and SEO built in

  • WCAG 2.2 AA accessibility

  • Analytics and consent management

  • Hosting, CI/CD and handover

AiXLConsultancy

App Development

Native and cross-platform apps for field operations, customer self-service and internal tools, with intelligence built in where it earns its place.

  • iOS and Android, native or cross-platform

  • Offline-first sync and conflict handling

  • Background location and job tracking

  • Camera, scanning and document capture

  • On-device and cloud intelligence

  • SSO, device management and enterprise policy

  • App Store and Play Store release management

  • Crash reporting and staged rollouts

[ Who’s it for? ]

Built for every role that has to make technology work

Whether you are defending the business case, running the service desk or maintaining the integration layer, the same delivery gives each of you what you need.

Product management & governance

A costed portfolio, a sequenced roadmap and monthly numbers against the business case, with the guardrails and sign-off your risk and legal teams need. Technology stops being a slide and starts being a line you can defend.

Service desk

Assistants that close first-line tickets in seconds and escalate cleanly when they should, with resolution rates, handle times and hours returned reported every month.

Tech & IT teams

Clean integration patterns, test harnesses, observability and documentation — built the way you would have built it if you had the bandwidth.

[ Client feedback ]

Hear what our clients have to say

Northgate Group

Group Finance Director|Manufacturing · Sheffield

“Ninety-one per cent of our invoices now post without anyone touching them. The exceptions queue is the job now, not the whole day.”

Meridian Capital

Head of IT Service|Financial services · London

“The assistant closes about ninety-four per cent of first-line tickets. My team finally has time for the work we hired them for.”

Harbourline Logistics

Chief Operating Officer|Logistics · Felixstowe

“The readiness assessment killed two projects we were about to fund. That paid for the whole engagement on its own.”

Northgate Group

Manufacturing · Sheffield

Group Finance Director

Finance

“Ninety-one per cent of our invoices now post without anyone touching them. The exceptions queue is the job now, not the whole day.”

Meridian Capital

Financial services · London

Head of IT Service

IT

“The assistant closes about ninety-four per cent of first-line tickets. My team finally has time for the work we hired them for.”

Harbourline Logistics

Logistics · Felixstowe

Chief Operating Officer

Operations

“The readiness assessment killed two projects we were about to fund. That paid for the whole engagement on its own.”

Aster Retail

Retail group · Leeds

Director of Digital

Digital

“They integrated with our ERP and collaboration estate without asking us to change either. That is rarer than it should be.”

Caldwell Health

Healthcare · Manchester

Head of Transformation

Transformation

“We had a working assistant in front of real users in five weeks. Our previous vendor was still writing the architecture document.”

Lumen Advisory

Professional services · Edinburgh

Chief Information Officer

IT

“The governance pack went through risk and legal in one sitting. I have never had that happen with a technology project before.”

Orbit Energy

Utilities · Bristol

Head of Customer Operations

Customer

“Call volumes dropped a third in the first month because the assistant answers the questions people used to phone us about.”

Kestrel Foods

FMCG · Birmingham

Supply Chain Director

Supply chain

“Late-delivery risk now shows up days before it happens. We stopped finding out from angry customers.”

Bramley & Co

Legal · London

Managing Partner

Leadership

“Contract review that took an associate a day now takes twenty minutes, with the clauses cited. The partners trust it because they can check it.”

Tidewater Properties

Real estate · Glasgow

Chief Executive

Leadership

“They told us which two ideas not to build. That honesty is why we kept them on retainer.”

How we’re different

AiXLConsultancy
We are not a reseller and not a body shop. We are the partner that makes new technology survive your governance, your integration layer and your finance team.

Outcome-first, not tool-first

We start from the process and the cost of getting it wrong, then pick the smallest technology that fixes it. Sometimes that is a large model. Often it is not.

First value in 30 days

Discovery, a working system in one process area, and measured results inside a month. Long programmes lose their sponsor before they land.

Senior people on the work

The engineers and consultants in the workshop are the ones who build it. No hand-off to a delivery pool you have never met.

Built for regulated data

Privacy and security are our specialism, not an afterthought. DPIAs, residency, redaction and audit trails come as standard so risk and legal sign once.

Priced so you can plan

Fixed-scope discovery, fixed-price builds where scope allows, and transparent run costs. No surprise invoices halfway through.

Vendor-neutral by design

We benchmark platforms and models on your data and recommend whichever wins on quality, cost and fit — we are not paid to sell you one.

Your technology operating playbook

Every engagement produces a playbook: the use-case portfolio with its benefit model, the guardrails and approval thresholds, the evaluation suite that defines “good enough”, and the runbooks for when something breaks at 2am.

As you scale, the playbook is what stops each new team relearning the same lessons — and what lets a new hire pick up the work without a six-week ramp.

[ Technology partner ]

Your trusted technology partner

AiXL Consultancy Ltd. helps organisations decide where technology belongs, build the systems that deliver it, and support them once they carry real load — across AI, automation, integration, and the web and mobile software around them.

Technology is only part of it. We work inside your teams, on your tools, so the capability stays with you when we step back.

0%

of organisations now use AI in at least one business function

up from 55% two years ago

0×

average return reported per $1 invested in generative AI

across surveyed enterprise deployments

0%

of working hours in knowledge roles are exposed to AI assistance

the reason first-movers pull ahead

0 days

is all it takes with AiXL to put the first system in front of real users

measured, not estimated

Industry figures are indicative market research, not AiXL client results.

[ Engagement models ]

Custom scope, built for you

Every organisation starts from a different place. Tell us what you are trying to move and we will propose the smallest engagement that gets you there.

Frequently asked questions

We are a technology and IT consultancy. We assess where technology — and increasingly AI — will pay back in your organisation, build the assistants, automation and applications that deliver it, integrate them with the systems you already run, and support them in production. We also build the websites and mobile apps that sit in front of it all.
Mid-market and enterprise organisations with real process volume and real systems behind it — typically finance, operations, IT service and customer teams in manufacturing, financial services, logistics, healthcare and professional services.
Discovery takes two to three weeks. A working assistant, automation or application in one process area, in front of real users, typically lands inside 30 days of the engagement starting. We report measured results at that point rather than at the end of a long programme.
Whichever wins on your data. We are vendor-neutral and benchmark platforms and models on quality, latency and cost for each task, then recommend accordingly and re-test as new releases ship. You are not locked to a single vendor by our architecture.
It is our specialism. Every engagement starts with a data protection impact assessment: what data the system touches, where it is processed, how long it is kept and who can see it. PII is detected and redacted in the pipeline, retrieval is permission-aware so an assistant can never surface a record the user is not cleared to read, and your data is never used to train third-party models. Controls are mapped to UK/EU GDPR and ISO/IEC 42001, and every automated decision keeps an audit record of its inputs, sources, model version and approver.
Yes. Source code, infrastructure definitions, prompts, test suites and runbooks are yours, handed over in your repositories. Managed support is available if you want us to keep running it, but it is a choice rather than a dependency.
Readiness assessments are fixed scope and fixed price. Builds are fixed price where scope allows and time-and-materials where it genuinely cannot be. Managed support is a monthly retainer against an agreed SLA. Run costs are reported transparently at cost.
Often that is the best arrangement. We can lead delivery, embed alongside your engineers, or act purely as the architecture and assurance function while your team builds. We document as we go specifically so your people can take it on.
No. We are an IT consultancy first: web platforms, mobile apps, integration, cloud and support are standard engineering work for us, with or without AI in them. Many clients start with a web, app or integration project and add intelligence once the foundations are in place.