[ Services ]

Everything it takes to get technology into production

Seven services that fit together: decide what to build, build it, wire it into your systems, and keep it healthy once it is carrying load.

[ Explore the detail ]

What each service includes

AiXLConsultancy

AI Data Privacy & Security

The security and privacy layer that sits under everything we build: data mapping, redaction, residency, retention, access control and an audit trail your regulator can read.

  • Data protection impact assessment before build

  • PII detection and redaction in the pipeline

  • Your data never trains a third-party model

  • Regional data residency and retention control

  • Role-based access carried through to answers

  • Prompt-injection and jailbreak hardening

  • Full audit trail: input, decision, model, approver

  • Mapped to UK/EU GDPR and ISO/IEC 42001

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AI Chatbots & Assistants

Deploy assistants across your collaboration tools, website, messaging apps, email and voice — grounded in your own knowledge and wired into the systems that hold the answer.

  • Grounded on your policies, documents and tickets

  • Works inside the collaboration tools you already use

  • Web, messaging, email and voice channels

  • Reads and writes to your ERP, CRM and service desk

  • Confidence scoring with clean human hand-off

  • Multilingual, including Bangla and English

  • Full transcript, citation and audit trail

  • Answer quality measured, not assumed

AiXLConsultancy

AI Readiness & Strategy

We score your organisation against the AiXL Readiness framework, qualify a use-case portfolio, and hand you a sequenced plan your board can approve.

  • Readiness scored across five dimensions

  • Use-case discovery and qualification workshops

  • Benefit modelling with stated assumptions

  • Data quality and lineage assessment

  • Governance mapped to recognised standards

  • Build, buy or partner recommendations

  • Sequenced 12-month delivery roadmap

  • Board-ready business case pack

AiXLConsultancy

AI Software Development

From retrieval systems and document processing to agentic workflows and forecasting models, built to the same standard as the rest of your estate.

  • Retrieval systems over your own corpus

  • Document processing: extract, classify, validate

  • Agentic workflows with tool use and guardrails

  • Forecasting and prediction models

  • Evaluation harnesses and regression suites

  • Observability, tracing and cost controls

  • Cloud, on-premise or hybrid deployment

  • Source, CI/CD and runbooks handed over

AiXLConsultancy

AI Integration & Automation

We build the connective tissue: event-driven pipelines that extract, decide, write back and notify, with human approval exactly where policy requires it.

  • ERP, finance and procurement systems

  • CRM, service desk and ticketing platforms

  • Collaboration, email and document stores

  • Identity, access and device management

  • Event-driven and scheduled orchestration

  • Approval gates keyed to spend and risk

  • Retry, replay and exception handling

  • Immutable run logs for audit and finance

AiXLConsultancy

Managed IT & AI Support

Systems drift. Sources change, platforms are upgraded, usage patterns move. Managed support keeps quality, cost and compliance where you left them.

  • Named engineers on an agreed SLA

  • Quality monitoring and drift alerts

  • Performance, prompt and index tuning

  • Upgrade evaluation and migration

  • Usage and unit-cost reporting

  • Integration and credential health checks

  • Quarterly service and roadmap reviews

  • Incident response with root-cause reports

AiXLConsultancy

Web Development

Design and engineering under one roof, from the marketing site through to the authenticated customer portal behind it.

  • Corporate and marketing websites

  • Customer and partner portals

  • Headless CMS your team can actually use

  • E-commerce and payment integration

  • Core Web Vitals and SEO built in

  • WCAG 2.2 AA accessibility

  • Analytics and consent management

  • Hosting, CI/CD and handover

AiXLConsultancy

App Development

Native and cross-platform apps for field operations, customer self-service and internal tools, with intelligence built in where it earns its place.

  • iOS and Android, native or cross-platform

  • Offline-first sync and conflict handling

  • Background location and job tracking

  • Camera, scanning and document capture

  • On-device and cloud intelligence

  • SSO, device management and enterprise policy

  • App Store and Play Store release management

  • Crash reporting and staged rollouts

[ What makes us stand out ]

Why teams pick AiXL

Outcome-first, not tool-first

We start from the process and the cost of getting it wrong, then pick the smallest technology that fixes it. Sometimes that is a large model. Often it is not.

First value in 30 days

Discovery, a working system in one process area, and measured results inside a month. Long programmes lose their sponsor before they land.

Senior people on the work

The engineers and consultants in the workshop are the ones who build it. No hand-off to a delivery pool you have never met.

Built for regulated data

Privacy and security are our specialism, not an afterthought. DPIAs, residency, redaction and audit trails come as standard so risk and legal sign once.

Priced so you can plan

Fixed-scope discovery, fixed-price builds where scope allows, and transparent run costs. No surprise invoices halfway through.

Vendor-neutral by design

We benchmark platforms and models on your data and recommend whichever wins on quality, cost and fit — we are not paid to sell you one.

Frequently asked questions

We are a technology and IT consultancy. We assess where technology — and increasingly AI — will pay back in your organisation, build the assistants, automation and applications that deliver it, integrate them with the systems you already run, and support them in production. We also build the websites and mobile apps that sit in front of it all.
Mid-market and enterprise organisations with real process volume and real systems behind it — typically finance, operations, IT service and customer teams in manufacturing, financial services, logistics, healthcare and professional services.
Discovery takes two to three weeks. A working assistant, automation or application in one process area, in front of real users, typically lands inside 30 days of the engagement starting. We report measured results at that point rather than at the end of a long programme.
Whichever wins on your data. We are vendor-neutral and benchmark platforms and models on quality, latency and cost for each task, then recommend accordingly and re-test as new releases ship. You are not locked to a single vendor by our architecture.
It is our specialism. Every engagement starts with a data protection impact assessment: what data the system touches, where it is processed, how long it is kept and who can see it. PII is detected and redacted in the pipeline, retrieval is permission-aware so an assistant can never surface a record the user is not cleared to read, and your data is never used to train third-party models. Controls are mapped to UK/EU GDPR and ISO/IEC 42001, and every automated decision keeps an audit record of its inputs, sources, model version and approver.
Yes. Source code, infrastructure definitions, prompts, test suites and runbooks are yours, handed over in your repositories. Managed support is available if you want us to keep running it, but it is a choice rather than a dependency.
Readiness assessments are fixed scope and fixed price. Builds are fixed price where scope allows and time-and-materials where it genuinely cannot be. Managed support is a monthly retainer against an agreed SLA. Run costs are reported transparently at cost.
Often that is the best arrangement. We can lead delivery, embed alongside your engineers, or act purely as the architecture and assurance function while your team builds. We document as we go specifically so your people can take it on.
No. We are an IT consultancy first: web platforms, mobile apps, integration, cloud and support are standard engineering work for us, with or without AI in them. Many clients start with a web, app or integration project and add intelligence once the foundations are in place.